Mumbai, December 9, 2021: BVG India Limited, one of the largest integrated services companies in India, today announced the launch of what3words innovative location technology with the Maharashtra government emergency medical ambulance services MEMS Dial 108. After a successful trial period, the partnership will allow faster response to incident times for patients in medical emergencies. With the free what3words app, patients can identify and share exactly where help is needed, even when they are in areas with little or no data connection.
what3words divides the world into 10-foot squares and gives each square a unique three-word identifier. For example, ///holiday.surprises.design will take you to the corner of Gateway of India. What3words can be accessed for free via an app on iOS and Android, and on its online map. The technology is available in 50 languages, including 12 South Asian languages: Hindi, Marathi, Tamil, Telugu, Bengali, Kannada, Nepali, Urdu, Gujarati, Malayalam, Punjabi, and Hate. The technology also accommodates users without the mobile app: call managers can share an SMS with a link to what3words.com, so the caller can recite the corresponding what3words address displayed to broadcast their location exact of 3 mx 3 m.
What3words technology is already being used by more than 120 emergency services control centers around the world to locate people in need with pinpoint precision.
BVG India has long operated and managed the Maharashtra government emergency medical ambulance services. number (108). The MEMS Dial 108 control room is now witnessing the benefits of what3words technology through significantly shorter emergency response times.
The MEMS Dial 108 control room is already seeing the benefits of using what3words and how it can save valuable minutes on emergency response times. In August, the MEMS Dial 108 control room received a call reporting a 30-year-old man who had been found unconscious in Susgaon, Pune. Using their SPERO dispatch app, the call manager sent an SMS to identify the exact location of the caller with what3words. The victim’s closest ambulance team was immediately dispatched, and he was taken to Medipoint hospital and treated.
On another occasion, the control room of Dial 108 received an emergency call about a traffic accident. A victim had been trapped between a truck and a bus on the Sinner Ghoti Highway. The caller was in shock and panic, and couldn’t tell him exactly where they were. Whether you are in an emergency or not, trying to describe your location on a highway can be particularly challenging. Most of the time there are no important landmarks, you may be in an unfamiliar area or don’t know what town or city you are passing through. However, using what3words technology, the call manager was able to identify the precise location of the caller and dispatch the closest ambulance team to the Ghoti highway to rescue the victim.
Hanmantrao R Gaikwad, Chairman and CEO of BVG India Limited, says: “Unfortunately, we know that emergencies can happen anytime, anywhere. We encourage everyone to be prepared and download the free what3words app. If you can’t describe where you are, this app will tell us. what3words reduces the time it takes to identify the location of the emergency, helping the ambulance and doctor get to patients faster. “
Chris Sheldrick, CEO and Co-Founder of what3words adds: “Having an urgent need for help and not being able to describe exactly where you are can be incredibly stressful for the person involved and a really difficult situation for BVG MEMS. We have seen the impact our technology has had on assisting emergency services around the world and we look forward to bringing it to India with BVG MEMS.
With what3words, everyone has a simple and reliable way of talking about location, which has broader implications not only for emergency services, but also for everyday life. It makes it easy to meet friends in a crowded location, guide guests to a parking lot, receive deliveries without the need to provide additional instructions, and explore rural areas without an address. “
what3words started operations in India in 2019 and is now accepted on various platforms including Tata Motors and Mercedes-Benz vehicles. Guests of The Fern Hotels & Resorts and Royal Orchid & Regenta Hotels can find the exact hotel entrance what3words address on the booking confirmation. Many Airbnb and Homestays of India hosts use what3words to help visitors find their home. Companies such as Shipyaari, Vamaship, Sequel Logistics, Swift, Dorje Teas have also adopted the technology so that their users can enter their what3words address on their e-commerce platforms and boxes. DriveU, one of the largest driver aggregation platforms in India, uses what3words to enable drivers and passengers to save precise drop-off and pick-up locations.
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